Policies - Hotel del Prado
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Políticas

House Rules:

The check-in is available from 1:00 PM to 12:00 AM. The check-out is from 12:00 PM to 2:00 PM.

Beds for children:

Accommodation is available for children of all ages. For children over 12 years old, the same rates as for adults apply. Make sure that prices and occupancy details are accurate by specifying the number and ages of the children accompanying you in your search.

Conditions for Cribs and Extra Beds:
  • Ages 0-1: Complimentary crib available upon request.
  • Ages 11 and up: Extra bed available upon request at MXN 400 per person per night.
  • Please note that the cost of cribs and extra beds is not included in the total price and must be settled separately during your stay.
  • Availability depends on the option chosen and specific details can be found within your selection.
  • Ages 0-1: Complimentary crib available upon request.
  • Ages 11 and older: Extra bed available upon request at MXN 400 per person per night.
  • Please note that the cost of cribs and extra beds is not included in the total price and must be settled separately during your stay.
  • Availability depends on the option chosen and specific details can be found within your selection.
Age:

The minimum age to check in is 18 years old.The minimum age to check in is 18 years old.

Pets:

Unfortunately, pets are not allowed.

Groups:

Special policies and additional charges may apply when booking more than 10 rooms

Accepted payment methods:

Hotel del Prado accepts Mastercard, Visa, Discover, Diners Club, and cash. The hotel reserves the right to temporarily hold an amount on these cards before arrival. Please note that this temporary hold is a standard procedure.Hotel del Prado accepts Mastercard, Visa, Discover, Diners Club, and cash. The hotel reserves the right to temporarily hold an amount on these cards prior to arrival. Please note that this temporary hold is a standard procedure.